Our Commitment to Privacy
At Sonika, we take the protection of your privacy very seriously. This Privacy Policy applies to Sonika and its affiliates and subsidiaries (collectively referred to in this document as “SONIKA,” “we,” or “sonositelatam.com”).
This document details our privacy practices regarding the use of our websites, applications, affiliate portals, services, and programs designed for the Caribbean Islands and Venezuela, including attendance at events and marketing activities (hereinafter, our “Platforms”). The purpose of this policy is to help you clearly understand how we collect, process, and protect your personal data, as well as the choices and rights you have regarding your information.
We encourage you to read this Privacy Policy carefully. Please contact us if you have any questions or concerns regarding our privacy practices or the processing of your personal data, or if you wish to exercise your rights.
Personal Data
The information we collect from visitors to SONIKA Platforms helps us continuously improve our portals and provide you with better service. We collect, use, disclose, transfer, and store personal data (such as your name, postal address, email address, and phone numbers) when necessary to provide our services, as well as for our legitimate operational and business purposes, as detailed in this Privacy Policy. Our goal is to be completely transparent about our practices so that you can make informed decisions regarding the use of your information.
Personal Data Collected Automatically
When you visit our Platforms, we automatically collect certain information using technologies such as cookies, web beacons, pixel tags, and other tracking technologies (collectively referred to in this document as “Cookies”).
We use Cookies for the following purposes:
To ensure the proper technical functioning of our Platforms.
To provide you with a personalized browsing experience.
To tailor and optimize our interactions with you.
To efficiently support and direct our marketing efforts.
To obtain valuable statistical data regarding the usage, performance, and effectiveness of our Platforms in order to implement continuous improvements.
The Cookies used on our Platforms may collect data such as:
IP addresses assigned to the computers or other devices you use.
Your internet service provider.
Your device identification number (Device ID).
How long we retain your data
We will retain your personal data only for as long as is strictly necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, or as required by the retention periods stipulated by applicable laws. To determine the appropriate retention period for your data, we consider the following criteria: Service purposes: We retain your information for as long as necessary to provide you with our products and technical support, process your orders, or maintain your active user account. Legal and compliance obligations: We are required to store and process certain data to comply with applicable legal, tax, audit, or commercial regulations (such as crime prevention, loss prevention, or fraud control). Dispute resolution: We retain relevant information if strictly necessary to exercise or defend legal claims or resolve operational disputes. Once the data is no longer needed for the stipulated purposes or the required legal retention period has expired, it will be securely deleted or anonymized so that it can no longer be associated with you.
What rights you have over your data
We respect your right to control how your personal information is collected and used. Depending on your country of residence in Latin America, you have specific rights regarding your personal data, including:
Right of Access: You have the right to request a copy of the personal data we hold about you and to know the details of how we process it.
Right of Rectification: You may request that we correct or update any information that is inaccurate, incomplete, or outdated.
Right to Deletion/Erasure: You have the right to request the deletion of your personal data from our databases when you believe it is no longer necessary for the purposes for which it was collected, or when permitted by local law.
Right to Object: You may object to the processing of your personal data for specific purposes, such as sending marketing communications, advertising, or market research.
Right to Withdraw Consent: In cases where the processing of your data is based on your prior consent, you have the right to withdraw it at any time. This will not affect the lawfulness of any processing carried out prior to such withdrawal.
Data Portability: Where technically feasible and required by local regulations, you may request that we provide your personal data in a structured, commonly used format for transfer to another provider.
To exercise any of these rights, or if you believe your data is not being processed in accordance with applicable law, you may send us an email.
To process your request securely, we may ask you to verify your identity before providing access to or making changes to your information.
Changes to the Privacy Policy
We reserve the right to update, modify, or amend this Privacy Policy at any time to reflect changes in our operational or technological practices, or to comply with new legal and regulatory provisions regarding data protection in the Caribbean Islands and Venezuela.
Whenever we make significant changes to this document, we will update the effective date listed at the end of the text and, where appropriate, notify you via a prominent notice on our Platforms or through direct communication using the contact details you have provided.
We recommend that you review this page periodically to stay informed about how we protect and process your personal information. Continued use of our Platforms following the publication of any changes will constitute your explicit acceptance of those changes.
Changing your cookie preferences / withdrawing your consent
You may change your cookie preferences anytime in the Cookie Settings.
You can also deactivate the use of / delete cookies via your browser settings at any time. Please note that in this case you may not be able to make full use of the complete range of functions offered by the Website(s).